Welcome to ZS Group (the "Company," "we," "us," or "our"). Your satisfaction is important to us, and we understand that circumstances may lead to the need for order cancellations. Please review our cancellation policy:

You may cancel your order at any time before it has been processed or dispatched. Once the order has been processed or dispatched, charges may apply.

If your order has already been processed or dispatched, cancellation charges may be incurred. These charges are designed to cover the costs associated with processing and preparing your order for shipment.

To cancel your order, please contact our customer support as soon as possible. If the order has not yet been processed or dispatched, we will do our best to accommodate your request without any charges. If the order has already been processed or dispatched, cancellation charges may apply.

If your order is eligible for cancellation and charges apply, any payment made will be refunded after deducting the applicable cancellation charges. The refund will be issued to the original payment method.

If you have any questions or concerns about our cancellation policy, please contact us.